REMOTE/ONSITE SUPPORT

The help you need

With our hybrid approach we offer both on-site and remote IT systems management. Our live, local help desk is just a phone call away 24/7/365, and expert on-site assistance is available as often as your system requires it. Critical to our success, and yours, is the unique partnership we have with our NOC, a regional leader in providing round-the-clock IT services and cybersecurity. The depth of that relationship assures us of preferred pricing and heightened response across a wide range of tiered services. Your users will not be talking to an offshore phone bank somewhere across the world, but to experienced technicians right here in Western Pennsylvania, familiar with your district’s particular set up and unique requirements.