REMOTE/ONSITE SUPPORT

The help you need

With our hybrid approach, we offer both on-site and remote IT systems management. Our live, local help desk is just a phone call away 24/7/365, and expert on-site assistance is available as often as your system requires it. Our ticketing system is yours to use to streamline any open issues and frees up your staff from dealing with menial technology issues.

Critical to our success, and yours, is the unique partnership we have with our NOC, a regional leader in providing round-the-clock IT services and cybersecurity. Your users will not be talking to an offshore phone bank somewhere across the world but to experienced technicians right here in Western Pennsylvania, familiar with your district’s particular setup and unique requirements.